Refund policy

Return & Exchange Policy

 

Thank you for shopping with us! We want you to be fully satisfied with your purchase. Please read our return and exchange policy carefully:

 

Exchanges Only – No Refunds

 

We do not offer cash refunds or money-back returns under any circumstances. However, we are happy to offer an exchange for another item of equal value.

 

15-Day Exchange Window

 

Items may be exchanged within 15 days of the original purchase date.

To qualify for an exchange, products must be:

·       Unused

 

·       In original packaging

 

·       In the same condition as received

 

·       Accompanied by proof of purchase

 

·       Customer Responsibility for Return Shipping

 

All return shipping costs for exchanges are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

 

 

Non-Exchangeable Items

 

The following items are not eligible for exchange:

 

·       Final sale items

 

·       Clearance items

 

·       Gift cards

 

·       Personalized or custom-made products (if applicable)

 

Damaged or Incorrect Items

 

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and we will assist you promptly.